Thu, Aug 28, 2025 at 03:58 PM

Wrapping Up Breastfeeding Month with Our Lactation Consultant, Courtnie Chaffin

As August comes to a close, we pause to celebrate National Breastfeeding Month — a time dedicated to raising awareness, honoring the journeys of mothers and babies, and highlighting the importance of support in those early days of life.

At Marshall Medical Centers, one of the strongest voices in lactation care is Courtnie Chaffin, International Board Certified Lactation Consultant (IBCLC). Courtnie began her career as an OB nurse more than 25 years ago, caring for mothers and newborns during their most vulnerable moments. But it was her own experience of becoming a mother that truly shifted her perspective and inspired her to specialize in breastfeeding support.

“After becoming a mom myself, I suddenly saw, from a mother’s perspective, just how important breastfeeding education and hands-on support truly are,” she said. “My own journey wasn’t easy. I faced challenges that I had to navigate myself, and through that process I developed a deep empathy for new moms. That’s what pushed me to pursue certification so I could walk alongside them with compassion and patience.”

In 2015, she became certified as a lactation consultant, a role that has allowed her to advocate for families as well as mentor nurses who share the same calling. One of those nurses is Robin Dilbeck, who is now certified herself and serves as the IBCLC at Marshall Medical Centers South. Together, Courtnie and Robin lead lactation care at both Marshall North and South, ensuring mothers have the tools, resources, and confidence they need.

“Being able to mentor Robin and now work alongside her has been so rewarding,” Courtnie shared.

For Courtnie, the most rewarding moments are the ones when a mother’s eyes light up with the realization: “I can do this.”

She explained, “That joy is priceless. I love witnessing women step into motherhood with growing confidence, and I cherish the moments when families come together to support a new mom.”

She acknowledges that while breastfeeding is natural, it doesn’t always come easily.

“People often think breastfeeding will ‘just happen,’ but it’s a learned skill for both mom and baby,” she said. “A mother has to learn her baby’s rhythms and cues, and the baby has to learn how to latch and feed effectively. It’s a partnership that takes time, practice, and patience.”

That’s why Courtnie stresses the importance of preparation and support.

“You’re not expected to know everything right away. Breastfeeding is a journey, not a single moment — and it’s okay to need help along the way,” she explained. “One of the strongest predictors of success is having a support system. I love seeing dads and grandparents leaning in to learn how they can help. Breastfeeding may start with mom and baby, but it’s truly a team effort.”

She encourages expectant moms to use resources like the Marshall Medical Centers website and Yomingo App, get comfortable with their breast pump, and talk to loved ones about their feeding plans.

“Choose a support person to learn alongside you,” she suggested. “Having someone right there to encourage you in those first days makes all the difference.”

When reflecting on the meaning of National Breastfeeding Month, Courtnie describes it as both a celebration and a reminder.

“This month is about honoring every family’s story,” she said. “Some moms exclusively breastfeed, some pump, some combination feed, and others use donor milk or formula. Every journey is unique, and every choice made in love deserves respect. Feeding a baby is never one-size-fits-all, and each story matters.”

As we close out this month, we’re grateful for the tireless work of Courtnie, Robin, and all our OB and lactation staff who continue to walk beside families in one of the most meaningful seasons of life. Their dedication reminds us that breastfeeding is not just about feeding a baby — it’s about building confidence, creating bonds, and supporting families in every way possible.

“The joy of this work is in knowing that no mom has to do this alone,” Courtnie said. “That’s why we’re here — to support, encourage, and celebrate every step of the journey.”